Gainsight expertise, on flexible terms
Atomify is led by Auste Foster — the first member of Gainsight's EMEA Professional Services team and a former Senior Solutions Architect at Gainsight. We help Customer Success teams design, launch, and run their Gainsight platform without the overhead of a traditional consultancy.
Prefer email? Reach us at info@atomify.euBy the numbers
Years in CS technology
10+
Designing, configuring and servicing CS & CX platforms
Client NPS
100
Every client to date is a promoter
Gainsight EMEA Professional Services
First
Opened and led Gainsight's EMEA PS department
Continents served
3
Europe, US and APAC
Gainsight projects delivered
60+
End-to-end implementations, admin, optimisation
Architect-led engagements
Always
No juniors leading your platform
Trusted by
Staffbase · Marcura · Sendcloud · Ideagen · Mabl · John Wiley · Air · Acronis · Blue Yonder · Checkmarx · Learning Pool ·
Staffbase · Marcura · Sendcloud · Ideagen · Mabl · John Wiley · Air · Acronis · Blue Yonder · Checkmarx · Learning Pool ·
The Atomify difference
Flexible by Design
Monthly subscription or fixed-fee. 30-day cancellation. No minimum or maximum hours. You get the model that fits your business, not ours.
Senior by Default
Every engagement is led by a former Gainster. When the work calls for it, we bring in specialists from our trusted network — including HubSpot, Salesforce, and Planhat experts so you get the right person, never juniors leading on your platform.
Fast to Start
Almost all engagements start within 2 weeks. No multi-month statements of work, no 6-week onboarding overhead.
Solutions calibrated for you
Atomify offers CSP implementation and managed services, taking tech strategy and hands-on configuration off your hands. We’ve seen hundreds of use cases, and know just the right approach for your business structure, processes, and goals. Like atoms fusing to create stars, we close the gap between your Customer Success strategy and flawless software execution.
We also offer churn prediction and health score modelling - no CSP needed!
We can help you:
Strategic CSP roadmap - turn your CSP contract into launches
Plan and execute CSP launches
Implement Gainsight: CS, PX, Staircase AI
Design CS workflows in Gainsight: CTAs and Playbooks
Upskill and train CS Ops
Remodel score cards
Deploy digital journeys
Add-on Relationships/ Business Modeller
Build APIs for data ingestion
Adjust data integrations
Analyse your data to predict churn
… and more
Gliding through complexity together
At Atomify we aim to cultivate relationships built on trust and shared goals. We engage in meaningful conversations to deeply understand your CS universe, so that we can pilot your system and smoothly chart your course.
We uphold exceptional standards, which is reflected in our premium-quality service and our reliably outstanding client results. If you navigate with us, we’ll make your tech easier.
A telescope on our impact
“Atomify has consistently challenged our thinking, guided us in the right direction, and delivered results with efficiency. Auste’s ability to work independently with minimal resources, combined with her attention to detail, organisation, and structured approach, has been truly impressive. Plus she's a pleasure to work with!”
- Mollie Luckhurst, Global Director CS Programs at Staffbase
“For teams unable to have their own CS Ops, or who are early in their Gainsight journey, Atomify is a great option. More than just executing on requests, the Atomify team provides guidance on options, best practice tips ‘n’ tricks, and training for greater self-sufficiency.”
- Emma Wilson, SVP Strategic Customer Partnerships at Marcura